Frequently Asked Questions
Here are some of the most frequently asked questions by our users.
How can I sell on iGbetiFarm.com?
Post your ads on igbteifarm.com effortlessly by following the steps below:
1. Sign in to your profile on igbetifarm.com;
2. Click on the button “Sell” or just click here;
3. Complete all the information. Choose a category, upload the photos of your item, and write a clear title with a detailed description of what you’re selling. After that, enter price and double-check the information you’ve entered;
4. If everything looks fine, click on the “Post Ad” button;
As soon as you’re done with all these steps, your ad goes for a review. We check it to ensure that it’s in line with our rules and that all the information is correct. Once your advert is live, you will receive an email. If there’s something wrong, we’ll specify all the edits you should make.
That’s all you need to do! Welcome to iGbetiFarm!
To fully enjoy shopping on IGbetifarm, follow our simple guide:
- Search for the item
Use a search panel with filters and find what you need. We have over a thousand adverts, so you can choose exactly what you are looking for.
- Contact a seller
You may chat on iGbetiFarm or call a seller via phone and set up a meeting face to face, discuss some details or negotiate about the price.
- Take your item or order a delivery
We check our sellers carefully, but it’s always better to check twice, right? Meet with the seller in a public place and be sure to pay only after you get the item.
- Leave your feedback about the seller
Feel free to share your experience: write your feedback on the seller’s page. Other buyers will thank you one day 😉
How to report illegal activity on iGbetiFarm?
If you see something suspicious on iGbetiFarm, please let us know about it by following the steps below:
Send us an email at “[email protected]“
State the reason for your suspicion. Type in your message all the details that can help us understand the case better.
Our Support Managers will consider your request shortly. If your report proves that we’ve faced a scam case, we will block such a seller immediately.
Thanks to your caution, the iGbetiFarm.com will be more secure for millions of users. Safety first!
No, as we are not a shop. iGbetiFarm is the marketplace — here you can sell your stuff, buy goods from real people, find a job or services you need. Any deal you make, you make with people. And we exist just to help you find each other.
How do I contact Support Team?
We recommend you send an email to [email protected]
Here are some tips on how to prepare an efficient email and get assistance faster based on the type of issue you’ve faced:
- Something is not working correctly on the platform. If you’re using the desktop version, specify what operating system and browser you use. If the issue is about our app, let us know what operating system and app version you use. If possible, take screenshots that show what kind of issue appears;
- Issues with payments for subscriptions. Describe what kind of issue you’ve faced. Specify important details: what package you bought, what payment method you used, sum, date of the payment, depositor’s name. It’s best to attach a payment receipt copy or debit alert proof. This will help us a lot to assist you faster.
- Scam case. If you’ve faced a scam or you have suspicions that one of the users may deceive people, please tell us about it in your email. Share a link to the profile of such a user, and describe all the details you have. If possible, attach screenshots of your conversations and other pictures or materials that can prove your words. The more information we have, the higher chances we can take all the necessary steps faster.
Why don’t we provide phone support?
With all the screenshots and details we need to assist you, it’s clear that we’re able to do that in a more efficient manner through chat and email. These methods for support also help us keep detailed records of all your requests and be on the same page with you at all times.
I've posted my ad but I can't find it on iGbetiFarm. Why?
At first, don’t worry! If you’ve faced such a situation, we recommend:
- Wait a bit while your ad is under review. It’s quite possible that it’ll appear in search results within a few hours.
- Check your inbox. You’ll receive a notification when your ad goes live. If there is something you should edit, we’ll specify that as well.
- Important! If you make some changes to your ad, it’ll go for review again. It won’t be shown in search results while we’re checking it.
To see the statuses of all your ads or make edits to them, sign in to your iGbetiFarm account and click on “My Ads”.
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